“Getting Social Businesses in on the Act” – Part 2 of 7

The Act, well-being and social businesses – what it is and what’s in it for my business?

4. Well-being: What it is and why

Well-being underpins the whole system of the new Act.

  • It does this by linking early intervention and prevention services to promote and realise people’s well-being.
  • Information, advice and assistance services to achieve well-being form part of the duties on local authorities to ensure people can access preventative services.
  • Co-production approaches to the design and delivery of the services will engage people and ensure their involvement, giving them a voice and control over their care and support, in order to achieve the well-being outcomes that are important to them.

Crucially, under the new Act, when local authorities engage with people around their support and care needs they should focus on well-being outcomes rather than processes and outputs.

Welsh Government has published a National Outcomes Framework for well-being. This consists of the Well-being Statement that articulates what it expects for people who need care and support, and the Well-being Outcome Indicators to measure whether well-being is achieved.

The Well-being Statement is to be used by local authorities and their partners, working in partnership with people who need care and support, including carers, to achieve personal well-being outcomes that reflect the national well-being outcomes.

Well-being means:
1. Securing rights and entitlements – also for adults control over day-to-day life
2. Physical and mental health and emotional well-being – also for children physical, intellectual, emotional, social and behavioural development
3. Protection from abuse and neglect
4. Education, training and recreation
5. Domestic, family and personal relationships
6. Contribution made to society
7. Social and economic well-being – also for adults’ participation in work
8. Suitability of living accommodation.

5. The role of social businesses in achieving a person’s well-being

This is where social businesses sit up and shout out ‘that’s us’ as in order to discharge the duty, responsibility for well-being must be shared with people who need care and support, and carers who need support. People must be recognised as assets empowered to contribute to achieving their own well-being. To clarify and underline the new approach to service set out in the Act, organisations exercising functions cannot deliver a well-being outcome for a person, but they can support them to achieve that outcome.

A quick internet search of ‘social enterprise well-being’ returns results for social businesses located across the UK that ‘do well-being’.

One familiar social business is the admired north-west England based ‘Wellbeing Enterprises’. Its mission “is to support individuals and communities to achieve better health and wellbeing”. Wellbeing Enterprises uses a simple yet effective complementary tagline that states “We are on a mission to help people find things that make them smile and to help everyone be the best they can be.”

Its Wellbeing Officers help develop personalised plan for individual’s wellbeing in conjunction with its wellbeing courses and its wide range of community based activities or its support people to volunteer their time in the community.

It hosts two websites, the first for people accessing preventatives services http://www.wellbeingenterprises.org.uk/ with a second dedicated to service commissioners that explains what Wellbeing Enterprises does and how – http://www.investinwellbeing.org.uk/.

Social businesses do well-being – you do well-being – so don’t think this once in a generation opportunity to transform social care isn’t for you!

Section 16 in Part 2 of the Act is all about social businesses and alternative delivery models (alternative to the public and private sector). This is the section that is familiar to most social businesses as it places a duty on local authorities to promote social enterprises, co-operatives, user-led services and the third sector to deliver care and support and preventative services for adults, children, young people, carers, their families and communities. However, there are many more opportunities for those wanting to provide care and support services holistically, to secure a person’s well-being.

Tomorrow’s blog investigates the ‘population assessment’ and preventive services as routes into the Act for social businesses.



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